Support Services

Our experienced Customer Support Team is available between 9.00 am - 5.00 pm GMT to answer all of your calls regarding our software applications. On average, our response time to answer your calls is 40 seconds between 9.00 am and 5.00 pm GMT, to ensure your concerns are dealt with quickly.

Calls are routed to the nearest office, in the right time zone to provide support, in certain circumstances it may be necessary for additional technical support with will be provided by remote support.

Website Resources and Support

We have the ability to offer multiple avenues of support to customers via our Website Log on. Here are some examples of the features you can access once you log-in to the site:

  • Live Remote Support
  • FAQs
  • Quick Reference Guides
  • Videos from Telematicus TV
  • Driver Clinc &  Training Workshop Schedules

To contact Telematicus support:
Telephone: +44 (0)1625 326810 Option 2
If you have a support account with us then please login here´╗┐