Our standard implementation process includes personalised on-site implementation, configuration and training by the implementation team. During the implementation, you will be provided with a dedicated Project Manager and Support Service Manager to ensure our agree onbjectives are met.
We are commited to providing you with a sustainable solution and will make sure you have resources available to help you every step of the way.
Project Management Services
The Telematicus team has provided leadership, project management and change management services to many customers, so if you need assistance in rolling out the Telematicus solution to multiple locations globally, let us know if we can provide support. Our team can provide valuable advice and guidance during the entire process including ongoing risk management reviews and planning.
The Telematicus team are available to complete any on-site training requests. We strongy recommend that as part of the implementation that you establish a group of Superusers for user training, but we are happy to provide system admin training. We also provide developing training so that you are able to develop reports and views in house.